NHTSA Complaint #11511138 — 2014 RAM 1500

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11511138
Vehicle	2014 RAM 1500
Component	ENGINE
Date of Incident	April 1, 2016
Date Filed	March 10, 2023
Mileage	20,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

The contact owns a 2014 Ram 1500. The contact stated that after driving for an extended period, the vehicle started to shake with an unknown service warning message displayed. Despite the initial failure, the contact stated that the vehicle resumed normal operation after approximately an hour. The vehicle was taken to the dealer on several occasions to have the air compressor replaced under warranty; however, the failure persisted. The contact then switched the settings to regular suspension which appeared to correct the issue. The contact also stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken back to the dealer and the contact was informed that the intake manifold needed to be replaced. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 19V757000 (Engine and Engine Cooling). The manufacturer was notified of the failure and the contact was informed that the vehicle was not included in the recall. The vehicle was not repaired. The failure mileage was approximately 20,000.

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