NHTSA Complaint #11511098 — 2020 TESLA MODEL S

UNKNOWN OR OTHER issue reported to NHTSA

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Crash 1 Injury

Complaint Details

ODI Number 11511098
Vehicle 2020 TESLA MODEL S
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash Yes
Fire No
Injuries 1
Deaths 0
Vehicle Towed No
State CA

Consumer Description

Car: Tesla Model S (and, I think, Model X). Year: 2020 (and, I think, prior and later) After a battery power loss (as can...and did...happen in an accident), many doors/compartments CAN NOT BE OPENED. Four safety problems: 1. Rear passenger doors: can not be opened without power. The car manual briefly describes how to open them (pulling up the carpet, finding a secret cable, and pulling it). EVEN WITH THE MANUAL IN HAND, I was unable to find the cable or open the doors (I was trying this from the junkyard, a month after the accident). If I had passengers in back at the time of the accident, their safety would be greatly endangered ... particularly if conditions (e.g., fire, traffic) required egress from the car! This car should never be allowed on the market, or on the road, with the incredibly dangerous safety flaw! (Rear doors could not be opened from outside, since there was no power to pop the handle up, either.) 2. Trunk cannot be opened without power. Imagine: I have fire-fighting equipment in the trunk ... and there's a fire. How can I open the trunk to get it? 3. Glove box cannot be opened without power. Imagine: I have medicine, and/or important papers, and/or a legal (locked) firearm with ammo in the glove box. Being unable to get such things out can result in serious problems! 4. I'm not sure, but I think the frunk ("front trunk") also cannot be opened without power. 2020 Tesla Model S (and, IIRC, Model X)

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