NHTSA Complaint #11476746 — 2020 TESLA MODEL S

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11476746
Vehicle	2020 TESLA MODEL S
Component	UNKNOWN OR OTHER
Date of Incident	March 28, 2022
Date Filed	July 31, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

The rear trunk would not open and stayed locked. Pressing the rear trunk button, using the app and even trying to open the trunk using the dashboard screen would not open the trunk. Lastly, even when I tried to pull/push on the emergency latch from within the vehicle (inside of it) the trunk would still not detach and open. If a child was stuck in the trunk and tried to hit the emergency latch button (that pulls on a mechanical cable) the trunk would still not open. This is a big safety issue that Tesla knows about. Several Tesla vehicles have suffered from the same fate. Tesla confirmed it has to do with a lock actuator. Tesla came out to replace the actuator. However if one of my younger kids were to get stuck in the trunk and despite pushing or pulling on the emergency latch, ... the trunk would not have opened for them.

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Recent Complaints for the 2020 TESLA MODEL S

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