NHTSA Complaint #11510963 — 2016 JEEP COMPASS

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11510963
Vehicle	2016 JEEP COMPASS
Component	ENGINE
Date of Incident	March 8, 2023
Date Filed	March 9, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IA

Consumer Description

While driving, our jeep suddenly turned off. We had to immediately pull over to get out of traffic. When we tried restarting it would act like it wanted to start but the engine would never actually start, & we noticed the ETC dash light was lit. Pulled out the manual, followed the instructions with no luck. My husband got out & opened the hood & noticed a burning smell. That is when we decided to call a tow truck. I had driven the jeep earlier that day to & from work & for an errand after work with no problems & no warning lights. The vehicle is @ the dealership now, but since we didn't have an appointment I've been told it may take up to 3 weeks before they can get to it.

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