NHTSA Complaint #11510897 — 2019 TOYOTA RAV4

The contact owns a 2019 Toyota Rav4. The contact stated while driving at various speeds, there was water leaking into the driver's side of the vehicle. The vehicle was taken to the local dealer; however, the failure could not be duplicated, and the vehicle was not repaired. The contact then stated that the failure persisted, and he noticed the water was leaking from the roof rack and had entered the air bag compartment area. The vehicle was taken back to the dealer, where it was diagnosed that the water was entering through the headliner; however, the vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 28,000.