NHTSA Complaint #11510873 — 2020 CHRYSLER PACIFICA PLUG-IN HYBRID ELECTRICAL SYSTEM

Complaint Details

ODI Number	11510873
Vehicle	2020 CHRYSLER PACIFICA PLUG-IN HYBRID
Component	ELECTRICAL SYSTEM
Date of Incident	January 23, 2023
Date Filed	March 8, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

The contact owns a 2020 Chrysler Pacifica Hybrid. The contact received notification of NHTSA Campaign Number: 23V010000 (Electrical System, Hybrid Propulsion System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

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