NHTSA Complaint #11510755 — 2020 FORD ECOSPORT

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11510755
Vehicle	2020 FORD ECOSPORT
Component	ENGINE
Date of Incident	February 14, 2023
Date Filed	March 8, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

Was leaving work and suddenly the oil pressure light came on and the engine started making a terrible noise. I pulled over and had the car towed to the Ford dealership. The dealership inspected it and said that the oil pump belt "shredded" and the sudden loss of oil pressure, along with the debris from the oil pump belt, completely ruined both the motor and the turbo requiring full replacement of both at a cost of $6500. Car was purchased new less than 2 1/2 years before but Ford will not pay for the repairs.

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