NHTSA Complaint #11510665 — 2022 CHEVROLET TAHOE

The contact owns a 2022 Chevrolet Tahoe. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The vehicle was towed to the local dealer and the contact informed that the system was being updated and was interrupted while attempting to start-up. While driving approximately 25-30 MPH, the vehicle stalled. The message “No Key Detected” was displayed. The check engine warning light was illuminated. The vehicle was towed to the same dealer to be diagnosed. The contact was informed that the failure was due to the gateway serial data module. The vehicle was repaired. The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 4,984. The VIN was not available.