NHTSA Complaint #11510628 β€” 2018 TESLA MODEL X

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11510628
Vehicle 2018 TESLA MODEL X
Component SUSPENSION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

In 2021, we replaced the suspension air compressor for our 2018 Tesla Model X 75D. Again, only about 8 months later in March 2022, we replaced the suspension air compressor for our Model X. And again in December 2022, we received an alert that the suspension air compressor was disabled. This alert did turn off. However, we started hearing the same noise we had heard back in early 2022. At this point, the suspension air compressor has again failed. Tesla has told us that they consider the suspension air compressor a safety component. However, they do not seem to have resolved their design flaw that is causing it to fail in an unreasonably short period of time. After some research, it appears to be a common understanding that suspension air compressors should last at least 6 to 10 years. And in communicating with people I know, that time frame is their experience on vehicles.

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