NHTSA Complaint #11510038 — 2020 TOYOTA RAV4

VEHICLE SPEED CONTROL issue reported to NHTSA

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Complaint Details

ODI Number 11510038
Vehicle 2020 TOYOTA RAV4
Component VEHICLE SPEED CONTROL
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

On several occaisions the vehicle has incorrectly detected an impending collision, disconnected the adaptive speed control and applied the brakes forcefully. On one occasion, it happened while driving in heavy slushy snow. Speed control wouldn't reengage. The dealer suggested cleaning off the Toyota logo in front and that resolved the problem. The other times the problem occured, the vehicle was being drive in late afternoon daylight on I 80. The vehicle was in the left lane, going around a tight (for an Interstate) curve with another vehicle in the right lane and slightly ahead. It apparently thought that the other vehicle was in the same lane. i.e., the vehicle had inadequate knowledge of it's position relative to the roadway. Up to that point, it understood that it was in it's own lane. Each time this occurred, the road was (fortunately) relatively empty so no crash occurred.

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