NHTSA Complaint #11571919 — 2020 TOYOTA RAV4

FUEL/PROPULSION SYSTEM issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11571919
Vehicle 2020 TOYOTA RAV4
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

Vehicle was taken in for a oil change. At check-in I was told that I would be given a rental vehicle due to the overhead rails recall, leaking inside the vehicles at that time I advised of a gas smell which I have been smelling for several years and it was getting stronger. I was told that there was something wrong with the fuel pump and it would need to be replaced and they would also be replacing rails from the top of my vehicle because there was water leaks inside my car, I advised that water has been leaking in my car for several years and clips were already placedbout two years ago. Several days later I received a phone call that my vehicle was ready to pick up when I got there i was informed that the fuel pump assembly was replaced and intake. Manifest gasket , throttle gasket , fuel pump gasket replaced EGR valve replaced EGR inlet gasket replaced EGR valve. ad gasket replaced EGR cooler gasket replaced. I was also told that my air filters would need to be changed and I did consent to my air filters, the air element and a brake system flush as recommended after picking up my vehicle which had 34033 miles on it on 1/24/24. On 2/10 I was driving and a warning flashed on my car and spoke to me it said that there was a malfunction detected in the engine, transmission or throttle of the vehicle and I need to contact Toyota. I was two miles away and drove directly to them. They took the vehicle for several hours. I was told it was the alternator because my lights have been going dim and very bright. I advised that I have issues with the windows closing since the most recent repair as well and the vehicle is losing power. After almost 4 hours I was informed it a thermostat. Everyone had gone home and they could not give me a give me a rental so I had to drive this vehicle until Monday afternoon. The thermostat and gasket were replaced and I was charged because they used insurance without telling me. I believe this is a malfunction in their system related to origina

Related Complaints for the 2020 TOYOTA RAV4

Other FUEL/PROPULSION SYSTEM Complaints

#11600961 Coolant bypass failed at 55,000 miles. This car has barely been used. This car is almost in mint condition and the co...
#11590766 1. I had to have Injector Fuel Service due to my vehicle having a sluggish feeling while driving from Stop to Start. ...
#11579309 A week prior to this incident, the 2020 RAV4 was taken to Toyota for its maintenance check where everything was check...
#11549804 -Inspection found coolant bypass valve seized recommendation, was to replace coolant hose with bypass valve. YES, the...
#11539826 Fuel tank fill up only 9-10gal wherein published rating to 14gal tank. There should be a recall on changing fuel pum...

Recent Complaints for the 2020 TOYOTA RAV4

#11718624 UNKNOWN OR OTHER I am submitting this complaint regarding a structural failure of the rear liftgate hinges on my 2020 Toyota RAV4 XLE....
#11716588 STRUCTURE:BODY I am writing to formally report a significant structural failure regarding the power liftgate system on my 2020 Toyot...
#11716210 SUSPENSION The contact owns a 2020 Toyota Rav4. The contact stated that while driving or while the vehicle was parked, there was...
#11716210 VISIBILITY:SUN/MOON ROOF ASSEMBLY The contact owns a 2020 Toyota Rav4. The contact stated that while driving or while the vehicle was parked, there was...
#11714677 STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS Rear hatch were repaired new actuators but still malfunctioning now hinges are defective dealer won't honor extended ...
Check any vehicle history by VIN - Free vehicle history report