NHTSA Complaint #11509909 — 2013 FORD ESCAPE

The contact owns a 2013 Ford Escape. The contact stated that on multiple occasions, she noticed that coolant had leaked on the ground and that the coolant temperature warning light was illuminated. Additionally, the contact stated that upon inspection, she noticed that the coolant reservoir was empty and needed to be refilled every week. The vehicle was taken to and independent mechanic where it was diagnosed that coolant leaked out of the engine and a protective cap needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure and the contact was advised to call the manufacturer. The manufacturer was not notified of the failure. The failure mileage was approximately 126,771.