NHTSA Complaint #11509888 — 2007 BMW 328I

The contact owns a 2007 BMW 328i. The contact had received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling). The contact stated that after parking and turning off the vehicle, she remained inside, and there was a burning smell. The contact stated that smoke was coming from the passenger floorboard and that after exiting the vehicle, there was also smoke coming from the hood, and after opening it, there were flames seen. The contact stated that she extinguished the flames with a garden hose and did not require calling the fire department. The contact made a local dealer aware of the failure and recall and scheduled a recall repair appointment. The vehicle was then taken to the dealer; however, the mechanic denied completing the recall remedy after the fire. The vehicle had not yet been diagnosed or repaired. The manufacturer was made aware, and a case was opened. The approximate failure mileage was 140,000.