NHTSA Complaint #11509576 — 2020 FORD TRANSIT CONNECT

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11509576
Vehicle	2020 FORD TRANSIT CONNECT
Component	POWER TRAIN
Date of Incident	February 20, 2023
Date Filed	February 28, 2023
Mileage	102,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

The contact owns a 2019 Ford Transit Connect. The contact stated while driving 20 MPH, the transmission was shifting very rough. There was no warning light illuminated. The contact pulled over on the side of the road and had the vehicle towed to the dealer. The dealer stated that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and the manufacturer stated that the vehicle was not included in a recall regarding the failure. The contact was advised to contact the NHTSA Hotline for assistance. The failure mileage was 102,000.

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