NHTSA Complaint #11673142 — 2020 FORD TRANSIT CONNECT

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11673142
Vehicle	2020 FORD TRANSIT CONNECT
Component	SERVICE BRAKES
Date of Incident	July 12, 2025
Date Filed	July 13, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

The brake pedal went down far and there was poor braking. The brake fluid was found to be leaking from the left front brake jounce hose. This was unsafe due to extended braking stop time and less braking ability. I am an ASE certified master technician and I work in a private vehicle fleet repair facility. I did not interview the driver if the BRAKE warning light came on but most likely it did due to brake fluid leaking fast from this line. We also had a failure of this type on a 2019 Ford Transit Connect which is also in our fleet. So it appears Ford has another problem with front brake jounce hose failures.

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