NHTSA Complaint #11509413 — 2014 KIA FORTE UNKNOWN OR OTHER

Complaint Details

ODI Number	11509413
Vehicle	2014 KIA FORTE
Component	UNKNOWN OR OTHER
Date of Incident	December 20, 2022
Date Filed	February 27, 2023
Mileage	N/A miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

My car caught on fire out of nowhere when i pulled into my grandma's house. I was unaware of a recall until I was advised by the firman that put my car out that they had also put another kia out the same day and it had a recall. Upon searching I found this recall. I contacted kia and went through their claims process. They inspected my vehicle and are still claiming it didnt come from inside the dash board which is where the fire originated when I tried to put it out before it got out of hand. I have a video that proves i pulled in and it caught fire spontaneously. Kia has but me through trauma with that fire and I am lucky to still have a job with the work I missed without a vehicle.

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