NHTSA Complaint #11509335 — 2004 TOYOTA 4RUNNER

The contact's mother owns a 2004 Toyota 4-Runner. The contact stated that after the vehicle was taken to an independent mechanic for a routine oil change, his mother was made aware that the subframe had excessive corrosion, and that the subframe needed to be replaced. The mechanic informed the contact's mother that the vehicle was not safe to drive. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 180,330.