NHTSA Complaint #11508959 — 2021 HYUNDAI KONA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11508959
Vehicle 2021 HYUNDAI KONA
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MD

Consumer Description

My car has approximately 14,000 miles on it and was purchased brand new. It still has 1,000 miles to go before the next servicing. Saturday I when driving approximately 40 miles an hour, the engine suddenly cut off and the car stopped in the middle of the road. I was able to start the car and drive for approximately 15 minutes before it slowed to 3mph and shut off again. I called the dealership where I purchased it and explained what happened. Initially they said they had not serviced the car in a year. I let the car sit for a day then checked all the fluids. The coolant level was fine and so was the oil. Monday, it cut off twice on my way to work. I drove to the nearest dealership and left it there. I had to rent a car as no loaners are available. It has been at the dealership for 5 days. They thought they fixed but when they test drove it, the car cut out again. Later that day, I received an email from Hyundai Blue link with an Automatic DTC Notification that a possible condition has been detected with my Engine Control System.

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