NHTSA Complaint #11508833 — 2015 KIA OPTIMA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11508833
Vehicle 2015 KIA OPTIMA
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NV

Consumer Description

At or around 66k miles my vehicle stalled then shut off in traffic. No warning or signals. My vehicle went into limp mode. KSDS Knock sensor campaign installed prior. Oil had been consuming at a abnormal rate causing me to do oil changes more frequently and in between changes adding oil. Towed it to dealership because I was told as long as I had the KSDS update and maintenance records of which I did myself because it became expensive and records show on Carfax. After dealer mechanic looked at vehicle said I needed a new engine and Kia Corporate denied my claim claiming it was neglect which is absolutely untrue! They didn't even accept my records although on Carfax. With only 66k miles and being denied my vehicle sits worthless because Kia won't honor its warranty or recall. I even purchased gap insurance originally totally lost of money. I'm afraid my vehicle will catch on fire as it's been sitting for several months in my driveway.

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