NHTSA Complaint #11508776 — 2020 TESLA MODEL 3

UNKNOWN OR OTHER issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11508776
Vehicle 2020 TESLA MODEL 3
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

The backup camera on my car (and countless others posted online) sometimes has a 1-2 second delay in starting when in reverse, and often will freeze momentarily while in motion. This problem was introduced when Tesla updated their software some time in 2021, where it was livable but noticeable. Then in a subsequent update, the lag and freezing became extreme and rendered the backup camera useless at times. Then, another software update COMPLETELY FIXED the problem. However, one of the recent updates has reintroduced the issue, albeit not as bad as at its worst, but still a safety risk as unexpected freezing of the rear camera, even momentarily, could cause a potential collision with an object that may appear behind the vehicle. I love the software update model Tesla has. But safety features code needs to be walled off from other functionality so it cannot be impacted by updates.

Related Complaints for the 2020 TESLA MODEL 3

Other UNKNOWN OR OTHER Complaints

#11708507 After loading our two children ages 2 and 5 in to vehicle and securing in car seats, the car doors were closed and wo...
#11705882 I recently purchased a 2020 Tesla Model 3 Long Range AWD (VIN [XXX] internal systems and service records show that al...
#11674516 Experienced sudden unintended acceleration (SUA) while parking the car. Was pulling into a parking spot at a very slo...
#11672010 While driving south bound on [XXX] in Torrance and intending to go [XXX] , the GPS suggests to take a left turn for ...
#11643521 The Tesla windows have a window sensor in the door. It appears these fail. When they fail, the door does not shut se...

Recent Complaints for the 2020 TESLA MODEL 3

#11715438 STEERING Sunday [XXX] downtown Sacramento, driving about 25 mph. Heard a loud bang—bolt sheared off front subframe. Steering f...
#11715438 SUSPENSION Sunday [XXX] downtown Sacramento, driving about 25 mph. Heard a loud bang—bolt sheared off front subframe. Steering f...
#11715176 FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL Incident Date: Feb 1, 2026, 2:45 PM PST Location: Camarillo, CA (Pleasant Valley Rd & Village Commons Blvd) Descript...
#11714618 SUSPENSION The front suspension control arms on my 2020 Tesla Model 3 are squeaking and show premature wear. The noise occurs du...
#11711819 SUSPENSION Vehicle made thunking noise when driving over uneven surfaces such as bumpy roads, speed bumps, or railroad tracks. D...
Check any vehicle history by VIN - Free vehicle history report