NHTSA Complaint #11508568 — 2022 VOLVO XC40

The contact owns a 2022 Volvo XC40. The contact stated while dropping off her niece at school, the vehicle was at a complete stop with the brake pedal depressed; however, the vehicle accelerated unintendedly and drove over the pavement. The brake pedal was depressed but failed to respond. The vehicle crashed into the wall of the school and crashed into the school fence. The curtain air bags were deployed; however, the front driver's side air bag failed to deploy. The contact sustained pain in the right shoulder. The contact received medical assistance the following day. A police report was filed. The vehicle was towed to a tow lot. The manufacturer was notified of the failure and referred the contact to a Volvo Collision Center. The Volvo Collision Center took the vehicle to their location and informed the contact that they were awaiting a Volvo engineer to diagnose the vehicle. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 7,000.