NHTSA Complaint #11508228 — 2012 HYUNDAI ELANTRA

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11508228
Vehicle 2012 HYUNDAI ELANTRA
Component SUSPENSION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MN

Consumer Description

On 10/30/2019 as I was driving down the highway at 75 mph, my front right coil spring broke and punctured my tire. Fortunately, I was able to get to the side of the road but was not in a safe area, putting others at risk. The faulty coil spring breaking and puncturing my tire could have caused a dangerous accident. Given my high rate of speed, I am very fortunate this did not cause an accident and injure myself or others. My car needed to be towed to a tire place, who discovered the broken coil spring, before again being towed to the dealership for repair. It was diagnosed that the spring broke and bent the seat on the strut assembly. Hyundai replaced my front right strut and spring under warranty but did not compensate for the destroyed tire to be replaced. On 2/6/2023 my other coil spring (left front) snapped as well. Fortunately it was where I park outside of my house so no tire was punctured and a potential accident was avoided. I just noticed it on the ground when I got out of my car. Hyundai has issued a front coil spring recall but only recalled a small window of manufacturer dates (11/12/10 to 3/31/11) and mine is not included as it was manufactured 8/23/11. It is very unlikely Hyundai changed their coil spring just before manufacturing my car less than 5 months later. There are several people on car forums that also say their car experienced the broken coil spring but their manufactured date is outside of the recall window. The recall is due to rust being in "Salt-Belt states" which my state of MN is included. Given that now both of my coil springs have now broken as well as the other horror stories online, I firmly believe Hyundai needs to expand the recall window to include more manufactured dates and fix their faulty part to avoid a public safety risk due to a tire blow out from the faulty spring breaking.

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