NHTSA Complaint #11508113 — 2020 JEEP COMPASS

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11508113
Vehicle	2020 JEEP COMPASS
Component	ELECTRICAL SYSTEM
Date of Incident	December 22, 2022
Date Filed	February 19, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

Compass both battery’s died (dealer diagnosis response) while driving down a intersection. No warning what so ever. Auto turned “off” while been “on” and in motion. Started surging while everything inside and out is turning off and on. Thankfully not enough traffic that day no accident happen. No power steering, very hard breaks. Had to get off and push auto into a parking lot. Towed it to the dealer, problem could not be reproduce. Could not give me an explanation of why it happen. A warning lamp had come up regarding a low auxiliary battery a couple months before. That problem was solved at the dealer. This is the second time something battery related thing has happen. Got some videos of it surging and showing it’s on while it’s not.

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