NHTSA Complaint #11508070 — 2020 CHRYSLER PACIFICA

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11508070
Vehicle	2020 CHRYSLER PACIFICA
Component	UNKNOWN OR OTHER
Date of Incident	December 12, 2022
Date Filed	February 19, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

Auto stop and start failed while driving causing the vehicle to not start back up at a stop light when the light turned green. It took shutting the ignition off and restarting the vehicle to get going again. This created an unsafe situation in traffic that very well could have resulted in an accident due to the brakes being released and tail lights going out and the vehicle stalling instead of taking off. Had the driver behind me not been paying attention I would have been rear ended. Message currently displayed on dash shows auto start,stop disabled and needs serviced.

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