NHTSA Complaint #11507951 — 2021 FORD MUSTANG MACH E

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11507951
Vehicle	2021 FORD MUSTANG MACH E
Component	STRUCTURE:BODY
Date of Incident	February 10, 2023
Date Filed	February 18, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

Hood latch on vehicle failed. When opening hood to access the frunk (either thru manual hood release, or electronic release on car screen), hood unlocks halfway, and then is in a state where it can neither be opened or closed. Car has questionable safety once hood latch is in this state, as it is partially open and will not relatch. My car is currently at dealer for replacement of striker, hood latch, and actuator components under warranty.

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