NHTSA Complaint #11507675 — 2019 FORD F-350

The contact owns a 2019 Ford F-350. The contact stated that while reversing, the rearview camera was displaying a cloudy image. No warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 22V644000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that various local dealers were contacted and confirmed that the parts were not available for the recall repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and was unable to confirm when parts would become available. The contact was advised to file a complaint with the NHTSA Hotline. The approximate failure mileage was 60,000. VIN tool confirms parts not available.