NHTSA Complaint #11507497 — 2018 FORD FOCUS
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM) issue reported to NHTSA
Complaint Details
| ODI Number | 11507497 |
| Vehicle | 2018 FORD FOCUS |
| Component | POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM) |
| Date of Incident | |
| Date Filed | |
| Mileage | 8,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | PA |
Consumer Description
The contact owns a 2018 Ford Focus. The contact stated while driving 35 MPH, the vehicle started to shudder and then decelerated without warning. The contact stated that after several minutes the vehicle started operating normally. The vehicle was taken to the dealer and the clutch was replaced, but the failure reoccurred. The vehicle was taken back to the dealer and the transmission module was updated, but the failure persisted. The vehicle was taken to the dealer again and the mechanic stated that the transmission module needed to be updated. The manufacturer was not contacted. The failure mileage was 8,000.
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