NHTSA Complaint #11507496 — 2013 FORD ESCAPE

The contact owns a 2013 Ford Escape. The contact stated while driving at various speeds, the vehicle overheated while driving up an incline. The check engine and high engine temperature warning lights were illuminated. Additionally, a message to “Pull Over Safely" message was displayed on the instrument panel. The contact then stated that while driving at 55 MPH in the snow, the vehicle stalled while driving uphill. The vehicle failed to accelerate up the incline after multiple attempts. The contact stated that with the assistance of a friend the vehicle was towed to an independent mechanic. The mechanic then informed the contact of NHTSA Campaign Number: 13V584000 (Fuel System, Gasoline) which he linked to the failure. The contact called the dealer and informed him that the recall was repaired previously and that no other assistance could be rendered. The manufacturer was also notified of the failure and provided the contact with a case number. The vehicle was not repaired. The failure mileage was approximately 125,000.