NHTSA Complaint #11507399 β 2018 TESLA MODEL X
SUSPENSION issue reported to NHTSA
Complaint Details
| ODI Number | 11507399 |
| Vehicle | 2018 TESLA MODEL X |
| Component | SUSPENSION |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
When the car turns or goes over bumps, there is a creaking and squeaking sound. TONS of Tesla owners have reported this and it has to do with faulty control arms and boots/ball joints. A good amount of people are experiencing this AFTER their warranties have expired causing us all to have to pay for something that should be covered by a warranty. Engineers have apparently determined that "After numerous evaluations, the development team determined that the Tesla control arm had been designed with insufficient moisture protection. Rain drains directly from the windscreen onto the control arm and penetrates the ball joint, which ultimately leads to the unwelcome, irritating squeaking sound and, in rare cases, can compromise steering precision." https://www.ien.com/product-development/news/22431772/engineers-solve-teslas-squeaking-problem#:~:text=Rain%20drains%20directly%20from%20the,cases%2C%20can%20compromise%20steering%20precision. Tesla apparently issued a repair bulletin in 2021 for this when my car would have still been under warranty. I was never contacted about this. https://driveteslacanada.ca/model-3/tesla-begins-notifying-model-3-owners-to-proactively-address-upper-control-arm-issues/#google_vignette
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