NHTSA Complaint #11507386 — 2012 CADILLAC SRX

EXTERIOR LIGHTING issue reported to NHTSA

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Complaint Details

ODI Number	11507386
Vehicle	2012 CADILLAC SRX
Component	EXTERIOR LIGHTING
Date of Incident	February 12, 2023
Date Filed	February 15, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

The housing for the drive lights have failed. Replacing the bulbs does not resolve the problem. Cadillac wants to replace the entire unit because the plastic reflector has failed. Lots of Cadillac owners reporting this problem on the internet. Cadillac used an inexpensive plastic part that creates high risk when it fails. This is happening not just to the SRX, but to many GM models. Please see the video... https://youtu.be/i7GKpCgAee0?t=742

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