NHTSA Complaint #11507209 — 2022 SUBARU ASCENT VISIBILITY/WIPER

Complaint Details

ODI Number	11507209
Vehicle	2022 SUBARU ASCENT
Component	VISIBILITY/WIPER
Date of Incident	February 1, 2023
Date Filed	February 14, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

With less than 5500 miles on our new Ascent, the windshield has 100s of small chips in it. When contacting Subaru about the issue we were told that's an outside environment issue and not something they could help with. After reading online, it seems the acoustic glass Subaru is using is an inferior product prone to easy damage that no other manufacturers has issues with. We now have 2 cracks forming from these small chips. This is a dangerous issue that impedes visibility with how such little effort it takes to chip or break the front windshield.

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