NHTSA Complaint #11507079 — 2020 HONDA PILOT

We parked the vehicle in a hospital parking structure in order to meet an appointment at the hospital. We were in the hospital for about an hour or so when we headed back to the vehicle in the parking garage. We were stopped from getting there because of police and fire trucks. Then we got a call from the local police on our cell phone, telling us that our vehicle was on fire. We couldn't get into the parking structure because no one was allowed, but we did get to talk to the police and some fire personnel. Apparently, the parking structure had its own sprinkler system which was able to keep the fire under control until fire trucks and personnel arrived. The vehicle was a total loss, as per the insurance appraiser and our insurance company.