NHTSA Complaint #11506988 — 2017 RAM 3500

WHEELS issue reported to NHTSA

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Complaint Details

ODI Number	11506988
Vehicle	2017 RAM 3500
Component	WHEELS
Date of Incident	April 13, 2021
Date Filed	February 13, 2023
Mileage	75,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

The contact owns a 2017 Ram 3500. The contact stated that while the vehicle was being driven at approximately 75 MPH, there was a sudden drop on the passenger’s side of the vehicle. The driver waited until the vehicle decelerated before being able to coast to the side of the road. The vehicle was towed to an independent mechanic. The contact stated that the rear passenger’s side wheel had detached. The wheel hub assembly, brake pads, rotors, and studs on all four wheels were replaced. The manufacturer was made aware of the failure. The manufacturer confirmed that the VIN was not included in NHTSA Campaign Number: 21V398000 (Wheels). The approximate failure mileage was 75,000.

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