NHTSA Complaint #11506844 — 2012 FORD EXPLORER

VISIBILITY:WINDSHIELD:CRITICAL FASTENERS issue reported to NHTSA

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Complaint Details

ODI Number 11506844
Vehicle 2012 FORD EXPLORER
Component VISIBILITY:WINDSHIELD:CRITICAL FASTENERS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CO

Consumer Description

After seeing in the news that trim parts had come off explorers while driving we wanted to report the same issue that we have had. Last year the trim piece on the front passenger door came off while traveling at highway speed. About one year before that the driver side windshield trim piece also came off while traveling on the highway. The driver side far rear trim piece has also been cracked for a couple years. We replaced the two pieces that cam off with aftermarket replacements. The vehicle is available for inspection. The trim pieces coming off startled us while driving and could cause injury or accident to vehicles travelling on the highway behind us. The problem has not been reported to, reproduced or confirmed b a dealer or independent service center. The vehicle or component has not been inspected by the manufacturer, police, insurance representatives or others. There was no warning of the impending failures.

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