NHTSA Complaint #11504907 — 2012 FORD EXPLORER

The contact owns a 2012 Ford Explorer. The contact stated while driving at approximately 70 MPH, the driver’s side windshield trim panel detached from the vehicle. The vehicle was taken to the local dealer who installed a replacement panel to fix the failure. The contact stated that the passenger’s side windshield trim panel also experienced the same failure. The contact stated the failure had occurred twice on the driver’s side windshield panel and twice on the passenger’s side panel. The manufacturer was not notified of the failure. The failure mileage was 82,000.