NHTSA Complaint #11506526 — 2021 JEEP WRANGLER

Vehicle steering vibrates uncontrollably at speeds generally over 50 mph. This only subsides if you slow the vehicle down and or bring the vehicle to a stop on the side of the road. This has done this since approximately 5,000 miles. I was told that there was no problem found. After contacting “Jeep Customer Care Service” to get them involved as we will NOT continue to put our young son and ourselves in danger of this faulty vehicle. I have been getting the runaround as to a rental vehicle. I was told by the customer service representative to take it to a dealer for the issue again. I told her that this vehicle is unsafe and the primary driver is my young son and that it was unsafe! The representative Melissa, told me to just don’t drive it on the interstate etc. After telling her that we have purchased 6 new vehicles from their parent company in the last 4 years, this would be the LAST!!! Only then she offered to start a case file for our complaint. We are still getting the runaround.