NHTSA Complaint #11506376 — 2017 FORD EXPLORER STRUCTURE:BODY

Complaint Details

ODI Number	11506376
Vehicle	2017 FORD EXPLORER
Component	STRUCTURE:BODY
Date of Incident	January 26, 2023
Date Filed	February 9, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

Traveling west on I90 out of Boston a piece of the bodywork (plastic trim sealing the windshield) on the passenger side of the car tore away and flew into the path of vehicles behind. The car has been inspected and repaired by a Ford dealer to the expense of $250 parts and labor. I have filed a complaint with Ford. They simply said that they would not pay for the damage. Nevertheless, this should not be happening. The bodywork should not failing while driving. No police or insurance representatives have been involved. And there was no indication this would happen prior to the incident on Thursday, January 26, 2023.

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