NHTSA Complaint #11506302 — 2017 FORD ESCAPE

WHEELS issue reported to NHTSA

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Complaint Details

ODI Number	11506302
Vehicle	2017 FORD ESCAPE
Component	WHEELS
Date of Incident	February 6, 2023
Date Filed	February 8, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

Took vehicle to service to ford dealership to include tire rotation. Was told technician had difficult time removing lug nuts as the were swollen and frozen. Service Manager informed me they would need to be replaced as in emergency on road may not be able to be removed. Was told by service manager this is an ongoing issue. Have researched this and this appears to be an ongoing issue as per numerous web sites and has resulted in several law suits.

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