NHTSA Complaint #11506122 — 2018 VOLKSWAGEN PASSAT

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11506122
Vehicle 2018 VOLKSWAGEN PASSAT
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage 25,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

The contact owns a 2018 Volkswagen Passat. The contact stated while driving approximately 30 MPH or at various speeds, there was a delay while depressing the brake pedal. The contact stated that the vehicle was also pulling to the left and the right while depressing the brake pedal. Additionally, the contact stated that the suspension was loose while driving over bumps in the roadway causing the vehicle to bounce. The contact stated no warning lights were illuminated. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the front wheel bearings needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 25,000.

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