NHTSA Complaint #11505935 — 2022 FORD MAVERICK

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11505935
Vehicle 2022 FORD MAVERICK
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

(there is a brake system malfunction. When braking sometimes the brakes would skip and I could feel the brakes not grabbing the rotors the way they should. the problem has not been reproduced or confirmed by a dealer because the dealership could not figure out what was causing the problem with the brakes. the dealership inspected the brakes. there was no warning lamps or messages of the brake problem.) I first started to hear a intermittent rubbing noise when braking and driving slow a couple months after I purchased the vehicle. I took it the vehicle into the dealership and they could not figure out what was wrong. I was told perhaps i was to aggressive on the brakes. the problem continued so i went to another dealership and they looked at the brakes and could not figure out what was causing the noise. the rotors looked glossy (glazed) So I decided to replace the rotors and brakes at my cost because I was told the truck was out of warranty. one week after the repairs were made, I started to hear the rubbing noise again. I was furious! I couldnt believe this was happening on a brand new vehicle, especially on a ford. So I continued to drive until the rotors got so bad that the steering wheel was shaking when I braked.the rotors were warped. So I decided to take matters into my own hands and replace the brake pads and rotors using the ford manual for the 2022 maverick. This time I decided to only drive eco mode on the highway and normal mode in the city. I also turn off the active braking every time I got in the truck. I was also very careful not to be aggressive on the brakes and not to ride them when slowing down. I kept a close watch on the rotors. after two weeks of driving the rubbing noise started again and the rotors are glazed again. I do not know if its a mechanical issue with the brake calipers/master cylinder or a computer/software issue. I cannot afford to be replacing brakes and rotors every two weeks. I am greatly disappointed in ford motor company .

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