NHTSA Complaint #11505707 — 2022 VOLKSWAGEN GOLF

The shift knob pulls off the manual transmission shifter shaft under certain driving conditions, such as a fast shift. I believe that the shifter knob retainer clip is loose or broken. This is a safety problem. I first noticed it when I had to make a quick maneuver during a turn. Experiencing the shift knob pull off the shaft while I was downshifting was dangerous and distracting. I reported the issue to the service department at my local VW dealer. They were not aware of others having the same problem and asked me to bring in the car if I knew how to duplicate it. I can’t duplicate it in normal driving. The second time it happened I was braking for a traffic light while downshifting. I was able to push the knob back down without crashing, but it is very unnerving. No warning lights are triggered. I have not taken the car in to the dealer yet for an inspection. I don’t like the idea of trying to duplicate the problem like the dealer suggested. I want them to inspect the assembly and will probably give them an opportunity soon. I’m reporting this because I feel that VW should treat this issue with more urgency.