NHTSA Complaint #11505563 — 2020 CHRYSLER PACIFICA PLUG-IN HYBRID

The current recall, NHTSA 23V-010, on my vehicle can not be resolved. The manufacturer customer service stated that repair instructions would be released within the 1st quarter or 2nd quarter of 2023. That could be up to six months. I am losing a lot of money because I can't fix the issue. Currently, I do not have any noticeable issues with my vehicle, but Chrysler Customer Service is telling me that even though there is a risk for an accident to occur due to the recall, it is okay for me to continue driving it. This is unacceptable and I think Chrysler should be pressured to move quickly to repair safety recalls or they should have to pay customers subject to the recall for the time they are unable to use their vehicle. This would include either payment for the monthly vehicle loan (or equivalent cost) or payment for a rental vehicle. This particular recall could result in a crash, a fire, injury or a fatality.