NHTSA Complaint #11505451 — 2017 FORD EXPLORER

The contact owns a 2017 Ford Explorer. The contact stated while driving at approximately 40-45 MPH, the windshield trim panel detached from the windshield. The vehicle was taken to the dealer; however, the contact was informed that the failure was not covered under warranty. The vehicle was repaired however, the contact stated that she repaired the trim panel at her own expense. The manufacturer was not notified of the failure. The failure mileage was approximately 65,000.