NHTSA Complaint #11502577 — 2017 FORD EXPLORER VISIBILITY:WINDSHIELD

Complaint Details

ODI Number	11502577
Vehicle	2017 FORD EXPLORER
Component	VISIBILITY:WINDSHIELD
Date of Incident	November 1, 2022
Date Filed	January 19, 2023
Mileage	80,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

The contact owns a 2017 Ford Explorer. The contact stated while driving at an undisclosed speed, the passenger's side windshield rubber seal detached. The dealer was made aware of the failure and informed the contact that the failure was caused by wear and tear. The dealer determined that the front windshield rubber seal needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 80,000. The VIN was unavailable.

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