NHTSA Complaint #11505323 — 2013 FORD EXPLORER

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA issue reported to NHTSA

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Complaint Details

ODI Number	11505323
Vehicle	2013 FORD EXPLORER
Component	BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Date of Incident	January 1, 2017
Date Filed	February 3, 2023
Mileage	57,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

The contact owns a 2013 Ford Explorer. The contact stated that while reversing, the rear-view camera displayed a distorted image in the opposite direction of the location. Additionally, the rear-view camera also displayed lines across the image. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and confirmed that the rear-view camera needed to be replaced. The manufacturer advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 57,000.

Related Complaints for the 2013 FORD EXPLORER

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