NHTSA Complaint #11505166 — 2010 FORD FUSION

The recalled item that was suppose to have been fixed malfunctioned. The ABS brake modulator had malfunctioned leaving me with pretty much no brakes. One minute I had brakes the next nothing. My car was taken to Monroe the week before for tires. They noticed nothing wrong I had also put new brake pads on. The car should of not had its brakes just go out like it did. Had I been on the highway or driving over 30 i wouldn't of been able to stop. I could of died from a recalled item that was suppose to have been fixed so i would of never ended up in the situation I was in. No brakes barely able to stop going less than 10 miles at a traffic circle. Luckily God was on my side, it wasn't busy at the intersection and I didn't have to stop. If I did I would of smacked right into the other vehicle since I didn't know my brakes weren't working correctly. They where there then nothing. Foot went right down to the floor still barely did anything to stop. Slowed the car down very very minimally. The repair shop was a nightmare. Ford of Greenwiche had my car for over a month. When they said it was fixed it wasn't. We where also charged by them for the replacement of the brake modulator which was a defect by the company that we shouldn't of been charged for. Also numerous things where done wrong by thos company and I feel that no one should ever have to go through what I did with them. The lack of care, putting the repair off, lack of organization, faulty repair-just to name a few. I would like restitution for my time and the cost of the repair for the ABS modulator. The car was taken to Monroe before ford for this problem. My boyfriend who is a licensed mechanic has stated as well that this part should not of malfunctioned this way and it should be covered by recall.