NHTSA Complaint #11504896 — 2020 KIA TELLURIDE

One day with approximately 58,000 miles on the car it would not start. No warning lights had appeared prior to not starting. The car was towed to a Kia dealership. They claimed there was no oil in the car. Kia refused any warranty work and the dealer filled with oil and said everything was fine. Three weeks later the car stalled at highway speed in a dangerous situation on the highway. Again no lights were present until the stall. The car would not restart and was towed back to the dealership. The dealer says Kia is refusing to cover under warranty and claiming the car was not maintained unless I can find every oil change receipt from purchase. They want to disassemble the engine and have me be responsible for the cost to prove I did not maintain the car which makes no sense. Kia does not accept any responsibility and fails to see the seriousness of the car stalling at speed on a highway three weeks after they did nothing to properly diagnose and fix the issue.