NHTSA Complaint #11504834 — 2017 FORD EXPLORER STRUCTURE:BODY

Complaint Details

ODI Number	11504834
Vehicle	2017 FORD EXPLORER
Component	STRUCTURE:BODY
Date of Incident	July 6, 2021
Date Filed	February 1, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	ID

Consumer Description

Left windshield trim suddenly detached while driving on freeway, which presents the risk of flying debris striking other cars; since I was in the left lane during the incident in the middle of Nebraska and it landed in the median, no others were known to be struck. Since the problem was a known issue within a Ford Explorer owner's group on Facebook, I simply ordered a replacement part soon after it happened and did not notify anybody. However, keep in mind that since I had a windshield crack and it was replaced with a new trim panel in December 2022, the replacement part is not available anymore as well.

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