NHTSA Complaint #11504677 — 2014 FORD FLEX
ENGINE AND ENGINE COOLING issue reported to NHTSA
Complaint Details
| ODI Number | 11504677 |
| Vehicle | 2014 FORD FLEX |
| Component | ENGINE AND ENGINE COOLING |
| Date of Incident | |
| Date Filed | |
| Mileage | 100,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | GA |
Consumer Description
The contact owns a 2014 Ford Flex. The contact stated that while the vehicle was parked in the garage, there was fluid leaking underneath. No warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the water pump assembly and timing chain needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 100,000.
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