NHTSA Complaint #11504447 — 2021 GRAND DESIGN IMAGINE

The contact owns a 2021 Grand Design Travel Trailer. The contact stated that he was driving at an undisclosed speed when another vehicle alerted the contact that a fire was coming from the front driver’s side wheel. The contact then stated that he was able to navigate the trailer off the road. Upon inspecting the vehicle, the contact noticed that smoke was coming from the front driver’s side wheel and that wheel had collapsed from the wheel hub. The vehicle was towed to a service station where it was left overnight however, the next day, the contact had a technician come out to the vehicle where a temporary repair was performed. The contact then stated that the vehicle was taken to the dealer where it was diagnosed that the brake lube in the housing had caught fire and burned the brake unit and that the driver’s and passenger side axle one and axle two failed and needed to be replaced. The vehicle was not repaired. The contact referenced the NHTSA Campaign Number: 21V636000 (Power Train). The manufacturer was notified of the failure however, the contact was informed that the VIN was not included in a recall. The failure mileage was unavailable. The contact stated that after leaving a negative review about the manufacturer, a PR representative reached out to them and Dexter Axle. The repairs have been completed at no charge to the contact.